**FREE US STANDARD SHIPPING ON ORDERS OVER $50**
Items ordered and paid for will ship within 2-5 business days. If you need your products sooner, we offer expedited shipping options at additional charges. These shipping options are available when you check out. We ship through USPS and UPS. After leaving our facility, packages are out of our care and are in the hands of USPS and/or UPS. After leaving our facility, USPS/UPS typically delivers in 2-5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.
International customers are 100% responsible for customs fees should they occur. International orders have to go through customs and can take up to four weeks to arrive once they are shipped. Be patient. :)
REFUNDS + EXCHANGES
Due to the nature of our products, we cannot accept returns. We offer sample sizes of our entire line, so you can try those before purchasing the larger sizes.
We will offer a replacement or a store credit in certain circumstances. Please send us an email at firstname.lastname@example.org with any concerns about your purchase so we can work something out.
If you receive a damaged item, please contact us within 48 hours at email@example.com and we will replace the item.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with our products.
Please note that Drifter Organics is not responsible for any shipping costs related to returns + exchanges or for reimbursement or compensation of returned packages lost in transit without proof of shipment to Drifter Organics. Additionally, shipping costs are non-refundable.